The second-hand marketplace Members Express Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
